Insurers Increasingly Embrace Robots over Humans for Customer Service
Frustrated with automated answering machines before you finally get to speak with a customer service representative? When it comes to insurance, you’ll just as likely end up dealing with a robot as a...
View ArticleDisruptive Tech Dominates 2nd Annual Efma-Accenture Innovation Awards
Emerging technologies such as artificial intelligence, the internet of things (IoT) and blockchain were prominently featured among the winners of the second annual Efma-Accenture Innovation in...
View ArticleHow Autonomous Vehicles Will Grow Auto Insurance Before Shrinking It
Insurance coverage for autonomous vehicles will bring $81 billion in new premiums to the insurance industry over the next eight years, according to a report from Accenture and Stevens Institute of...
View ArticleEuropean Insurtech Investment Growth Surpasses North America in 2017: Accenture
Global investment in the insurance technology (insurtech) industry surged in 2017, with Europe emerging as a new insurtech hub outside the U.S., according to new research from Accenture. The research,...
View ArticleBlockchain Revolution to Hit Shipping Industry – with Potentially Huge Cost...
Globalization has brought the most advanced trading networks the world has seen, with the biggest, fastest vessels, robot-operated ports and vast computer databases tracking cargoes. But it all still...
View ArticleHow Insurer Execs, Workers View Artificial Intelligence and Future Work
Insurers can seize major growth opportunities by redesigning work, bringing in new talent, and pivoting their existing workforces to work with artificial intelligence (AI), according to a new repot by...
View ArticleWinners Announced for 3rd Annual Efma-Accenture Innovation in Insurance Awards
Efma, an association of more than 3,300 retail financial services companies in 130 countries, and Accenture announced the winners of the third annual Efma-Accenture Innovation in Insurance Awards....
View ArticleOpioid Memorial in Houston as Part of Nationwide Tour
The National Safety Council on Monday made Houston the sixth stop on a nationwide tour of its exhibit, Prescribed to Death: A Memorial to the Victims of the Opioid Crisis, by unveiling the display...
View ArticleHow Insurance Market Will Expand in Age of Autonomous Vehicles
Though it’s estimated that by 2025 auto insurance premiums will drop by $25 billion as a result of the adoption of driverless cars, the insurance market is expected to recover through new lines of...
View ArticleAccenture Software Now Does What 40,000 Employees Used to Do
Accenture Plc, the global consulting firm, will begin selling software and services that it’s already used internally to automate tasks and redeploy about 40,000 workers. The new platform, that’s been...
View ArticleWhat’s In Store for Insurance Industry As It Enters Post-Digital Era?
The insurance industry is entering a new “post-digital” era where success is based on an organization’s ability to master artificial intelligence (AI) and other new technologies. The post-digital era...
View ArticleAXA XL, Accenture Partner to Provide Cyber-Security Services to AXA XL Clients
AXA XL and Accenture are partnering to offer global cyber-security expertise to AXA XL’s underwriters, brokers and clients to strengthen their cyber capabilities and recover from cyber attacks. AXA XL...
View ArticleWinners Announced for 5th Annual Efma-Accenture Innovation in Insurance Awards
Efma, an association of more than 3,300 retail financial services companies in 130 countries, and Accenture, the professional services company, have announced the winners of the fifth annual Innovation...
View ArticleEfma and Accenture Launch 6th Annual Innovation in Insurance Awards
Efma and Accenture are now accepting applications for the sixth annual Efma-Accenture Innovation in Insurance Awards, which recognize insurers and insurtechs that are transforming the insurance...
View ArticleConsumers Open to Sharing Personal Data with Insurers But Worry About Data...
If it means reduced premiums, consumers are willing to share their personal information with insurers but they question whether insurers can protect their data. The number of consumers willing to share...
View ArticlePatra Expands Leadership Team to Advance Technology-Enabled Services for the...
Matt Hewitt joins the leading insurance services provider as Corporate Development Officer. EL DORADO HILLS, Calif., May 27, 2021 – Patra, a leading provider of technology-enabled services for the...
View ArticleWinners Announced for 6th Annual Efma-Accenture Innovation in Insurance Awards
The winners of the sixth annual Innovation in Insurance Awards have been announced by Efma and Accenture, which jointly established the awards in 2016 to recognize technology innovation. At a virtual...
View ArticleAccenture Invests in Swiss Digital Payments Company Imburse
Accenture has invested in Imburse, a cloud-based, payments-as-a-service enterprise platform that simplifies the way businesses access the global payments ecosystem. Financial details of the investment,...
View ArticleAccenture: Systems Restored, ‘No Impact’ From Reported Ransomware Attack
Accenture said it has fully restored certain affected systems, after a CNBC reporter tweeted of a hacker group saying it attacked the IT consulting firm using LockBit ransomware and threatened to...
View ArticleGenerali Joins Forces With Accenture and Vodafone to Provide Cyber Insurance...
Generali has joined forces with Accenture and Vodafone Business to create a package of cyber insurance services for corporate and small and medium-sized enterprise (SME) clients. The services include...
View ArticleEfma-Accenture Innovation Awards Offer View of Insurance Industry’s...
Daniele Presutti, Accenture’s Insurance lead in Europe, and Silvia Milián, Accenture’s Insurance lead for strategy and consulting in Iberia discuss how the submissions to 2021’s Efma-Accenture...
View ArticleWinners of Innovation in Insurance Awards Excel in Customer Focus, AI,...
The winners of the seventh annual Innovation in Insurance Awards excelled in customer focus, creative applications of artificial intelligence (AI) and automation as well as sustainability, according to...
View ArticleDissatisfied Claimants Put Carriers at Risk of Losing $170B in Premiums:...
A research report published last week found that one-third of claimants were not fully satisfied with their most recent insurance claims experience, adding that speed of settlement is a clear pain...
View ArticleAccenture Acquires Illinois’ Blackcomb Consultants
Accenture has acquired Blackcomb Consultants, an independent Guidewire partner in North America. Terms of the transaction were not disclosed. The acquisition enhances Accenture’s ability to deliver...
View ArticleEighth Innovation-in-Insurance Awards Now Open for Submissions
Qorus and Accenture have launched the eighth Innovation in Insurance Awards, inviting insurers and insurtechs to submit their entries in a global competition that celebrates innovation that is...
View ArticleWinners of 2023 Insurance Innovation Awards Announced by Accenture, Qorus
The winners of the eighth annual Qorus-Accenture Innovation in Insurance Awards have been announced. The awards, which honor the best ideas and practices transforming the industry for the benefit of...
View ArticleViewpoint: Innovation Trends Through the Lens of Qorus-Accenture Innovation...
The winners of the Qorus-Accenture Innovation in Insurance Awards were announced recently at a live ceremony in Milan, bringing together the industry’s trendsetters and pioneers. Now in its eighth...
View ArticleFTC Looking Into Targeted Pricing Based on Personal Data
The U.S. Federal Trade Commission has launched a study of products that could allow companies to set different prices for consumers based on their locations, past purchases, and other personal data....
View ArticleViewpoint: Strategies for Brokers as M&A Slows and Insurance Rates Soften
The brokerage industry is adapting to a changing landscape as macroeconomic conditions temper the tailwinds that have driven growth in recent years. High interest rates, historical valuations, and...
View ArticleBooz Allen Scraps DEI Programs in Reaction to Trump Orders
Booz Allen Hamilton Holding Corp., a US government defense contractor, is ending its diversity, equity and inclusion programs, citing President Donald Trump’s executive order pressuring federal...
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